Our Refund Policy — and Why It's Actually Fair

First — thank you 💙

If you're reading this, you're considering trusting Email World AI with real money to grow your business. We don't take that lightly. This page exists so you know exactly what you're paying for, what we promise, and how to get the best possible results from every dollar you spend with us.

What Email World AI does

Email World AI is a lead scraping engine. We extract emails, phone numbers, and social handles from public sources at scale, fast, and without proxies, VPNs, or social accounts on your end. You pick a niche and a country, click Start, and leads start landing in your dashboard.

That's the entire promise: we deliver leads. We don't send emails for you, we don't verify inboxes, and we don't guarantee that every address you receive will be active on the day you email it. Email verification is a separate industry, with separate tools (NeverBounce, ZeroBounce, MillionVerifier, and others) that specialize in exactly that.

The 5,000-lead rule, explained

Once you've extracted 5,000 leads or more on any paid plan, refunds are no longer available. Here's the honest reasoning behind that number, with nothing hidden:

5,000 real leads is a meaningful amount of data. At typical industry benchmarks — even a modest 1–2% reply rate on a cold campaign — that's 50 to 100 conversations you could be having with potential customers. For most businesses, the revenue from a single one of those conversations covers the price of the plan many times over. By the time the system has delivered 5,000 working leads to your account, it has already done what you paid it to do: find you people to talk to.

We set this line in the sand because it protects the people who are using the tool seriously. It stops the small number of users who extract a huge batch of leads, run a campaign, and then ask for their money back regardless of outcome. That kind of behavior — if we allowed it — would force us to raise prices on everyone else. We'd rather keep prices low and be upfront about the rule.

Before 5,000 leads, we're here for you

If something genuinely isn't working — the extractor errors out, your plan didn't activate, payment went through twice, leads aren't appearing — reach out before you cross the 5,000 mark and we'll make it right. That's the window where we can investigate, fix, and refund where it makes sense. Just message us.

Why some people think the system "doesn't work" (and they're wrong)

We see this pattern almost every week. Someone buys a plan, types "business" as their keyword, picks a country at random, runs the extractor, and then complains that the leads aren't converting. Here's what's actually happening — and how to fix it in 30 seconds.

1. Vague keywords give vague leads.

If you sell yoga mats, don't search "fitness". Search "yoga studio", "pilates instructor", "hot yoga", "wellness coach". The narrower your keyword, the more relevant the human on the other end of that email. Lazy keywords = lazy results. That's not the tool's fault, that's input quality.

2. Wrong country, wrong audience.

If your product ships only in the US, don't extract leads from 15 countries and then wonder why half of them ignore you. Pick the country you can actually serve. Quality beats quantity every time.

3. Cold email is a craft.

A great lead with a bad subject line gets ignored. A great lead with a personal, short, helpful email gets a reply. If your open rate is low, your subject line is the problem. If your reply rate is low, your message is the problem. The lead did its job — it landed in front of a real person. The rest is on the campaign.

4. Verify before you send a big batch.

We say it again because it matters: verification is a separate step. Run your batch through a verifier before you blast 50,000 emails. It costs a few dollars per thousand and protects your sender reputation. Skipping this step and then blaming the scraper is like blaming the grocery store because you didn't cook the food.

5. Volume isn't strategy.

Having a plan with a 1,000,000 lead cap doesn't mean you should email a million people on day one. The users who win with Email World AI extract focused batches, send tight campaigns, learn what works, and then scale. The users who lose extract everything in sight, send the same generic message to all of them, and burn their domain in a week.

What having a higher plan actually means

A bigger plan isn't a license to abuse the system. It's an investment in capacity — the freedom to test multiple niches, run parallel campaigns, and never hit a wall mid-sprint. The people who get the most out of large plans are the ones who treat each batch carefully, not the ones who try to drain the limit on launch day.

The bottom line

We built Email World AI to be the most affordable, no-nonsense lead scraper on the internet. No proxies, no VPNs, no social accounts, no monthly subscriptions stacking up. Pay once, scrape what you need, own the data. The 5,000-lead rule exists so we can keep it that way for everyone.

If you do your part — sharp keywords, the right country, a verified list, and a thoughtful message — Email World AI will pay for itself many times over. That's not marketing. That's what our most successful users actually do.

Questions before you buy? Reach out first — we'd rather answer a question than process a refund that didn't need to happen.